2012 Sporting Goods Customer Service Awards

The best customer service for Sporting Goods in 2012 was:
Coleman

The customer service provided by Coleman in 2012 rated as Disappointing.

There were 41 companies out of 511 in 2012 with a higher rating.

The fact that Coleman was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Sporting Goods.
Coleman
Sporting Goods

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Coleman76.605
Cabela's57.4043
North Face53.876
Oakley47.8921
Sports Authority46.5938
Bass Pro Shops38.708
Sears28.54739

Other Companies

The following companies did not receive enough comments for an official rating during 2012: