2012 VOIP Customer Service Awards
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The best customer service for VOIP in 2012 was:
Vonage
The customer service provided by Vonage in 2012 rated as
Disappointing .
There were
120 companies out of
511 in 2012 with a higher rating.
The fact that Vonage was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within VOIP.
Company Rating Reviews Issue Resolution Reachability Cancellation Friendliness Product Knowledge Vonage 48.12 27
Other Companies The following companies did not receive enough comments for an official rating during 2012:
