2013 Book Stores Customer Service Awards

The best customer service for Book Stores in 2013 was:
Barnes and Noble

The customer service provided by Barnes and Noble in 2013 rated as Terrible.

There were 409 companies out of 562 in 2013 with a higher rating.

The fact that Barnes and Noble was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Book Stores.
Barnes and Noble
Book Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Barnes and Noble23.27120

Other Companies

The following companies did not receive enough comments for an official rating during 2013: