2013 Payroll and Employee Services Customer Service Awards

The best customer service for Payroll and Employee Services in 2013 was:
Paychex

The customer service provided by Paychex in 2013 rated as Disappointing.

There were 33 companies out of 562 in 2013 with a higher rating.

The fact that Paychex was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Payroll and Employee Services.
Paychex
Payroll and Employee Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Paychex76.408
ADP22.6271

Other Companies

The following companies did not receive enough comments for an official rating during 2013: