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I am glad to see it is not only me having the same problem with Dells customer service/tech support. Try and ask for a customer service phone number in the USA and someone who speaks english so you can understand them. Two hours later I still do not have a customer service or tech support number for the USA and no one at Dell knows it. I was given 1800-624-9896 or 9897, 1-877-819-3355, 1-800-879-3355, 1-866-925-3355, 1-800-847-4096, 1-800-433-9014 plus the endless transfers asking for the mail box numbers. It is amazing how you can not get any help from the largest computer manufacturer!
This is the simplest form of why USA is going down out sourcing our jobs to countries like India, people who you can not understand, people who are ignorrant to the point of not listening to my question CUSTOMER SERVICE)
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