| Original Comment |
I filed a Bug Report. When posting a blog, and using HTML to embed streaming audio from my own website, the HTML is automatically changed in such a way as to create a black video screen (even though it is audio) and essentially makes it not functional.
Their response?
To set up a blog, here's what you do:
blah blah blah.
See how relavant that was? I don't even need a response. I think they use a program to handle the responses. They probably use a help desk system, commonly asked questions, and use a program to detect the nature of the question, and e-mail back a response after some time has gone by so you don't know it's from a computer.
Several months ago I had a bug they preventing me from sending any messages to one particular person, saying it was blocked by the spam filter. I went through the run around for a full 3 MONTHS getting the same kind of responses.
Not once have they ever given a real response to a real problem. |