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Archos vs Zune

Customer Service Comparisons

Best Customer Service Rating


Zune has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings


Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Zune35.82156
Archos22.4393

Ratings Breakdown


The rankings listed in the table above were calculated from the following ratings:
  • Zune has had 156 total customer service ratings of which 15 have been positive and 141 have been negative. This has resulted in an overall classification of Disappointing.
  • Archos has had 93 total customer service ratings of which 3 have been positive and 90 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time


The following chart demonstrates the overall customer service rating for the selected companies over time:

  Awards  

We are proud to recognize the companies providing the best customer service each year within their industry.

  The Best...  
The Top 15 companies according to our ratings:
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  ...and The Worst  
The Bottom 15 companies according to our ratings:
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