Budget Rent A Car vs Enterprise Rent-A-Car

Customer Service Comparisons

Best Customer Service Rating

Enterprise Rent-A-Car has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Enterprise Rent-A-Car56.40385
Budget Rent A Car26.71228

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Enterprise Rent-A-Car has had 385 total customer service ratings of which 67 have been positive and 318 have been negative. This has resulted in an overall classification of Disappointing.
  • Budget Rent A Car has had 228 total customer service ratings of which 8 have been positive and 220 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: