Budget Rent A Car vs Thrifty Car Rental

Customer Service Comparisons

Best Customer Service Rating

Budget Rent A Car has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Budget Rent A Car26.71228
Thrifty Car Rental20.84380

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Budget Rent A Car has had 228 total customer service ratings of which 8 have been positive and 220 have been negative. This has resulted in an overall classification of Terrible.
  • Thrifty Car Rental has had 380 total customer service ratings of which 7 have been positive and 373 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: