Budget Rent A Car vs U-Haul
Customer Service Comparisons
Best Customer Service Rating
U-Haul has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| U-Haul | 38.03 | 319 |  |  | |  | |
| Budget Rent A Car | 26.71 | 228 |  | | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- U-Haul has had 319 total customer service ratings of which 32 have been positive and 287 have been negative. This has resulted in an overall classification of Disappointing.
- Budget Rent A Car has had 228 total customer service ratings of which 8 have been positive and 220 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
