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CVS vs Rite Aid

Customer Service Comparisons

Best Customer Service Rating


Rite Aid has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings


Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Rite Aid103.1122
CVS74.02170

Ratings Breakdown


The rankings listed in the table above were calculated from the following ratings:
  • Rite Aid has had 22 total customer service ratings of which 9 have been positive and 13 have been negative. This has resulted in an overall classification of Acceptable.
  • CVS has had 170 total customer service ratings of which 49 have been positive and 121 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time


The following chart demonstrates the overall customer service rating for the selected companies over time:

  Awards  

We are proud to recognize the companies providing the best customer service each year within their industry.

  The Best...  
The Top 15 companies according to our ratings:
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  ...and The Worst  
The Bottom 15 companies according to our ratings:
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