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Fifth Third Bank vs Bank of America

Customer Service Comparisons

Best Customer Service Rating


Fifth Third Bank has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings


Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Fifth Third Bank26.4183
Bank of America26.351,326

Ratings Breakdown


The rankings listed in the table above were calculated from the following ratings:
  • Fifth Third Bank has had 83 total customer service ratings of which 3 have been positive and 80 have been negative. This has resulted in an overall classification of Terrible.
  • Bank of America has had 1,326 total customer service ratings of which 55 have been positive and 1,271 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time


The following chart demonstrates the overall customer service rating for the selected companies over time:

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