Hertz vs Alamo Rent A Car
Customer Service Comparisons
Best Customer Service Rating
Alamo Rent A Car has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Alamo Rent A Car | 65.02 | 177 |  |  |  | |  |
| Hertz | 32.56 | 1,118 |  | |  |  | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Alamo Rent A Car has had 177 total customer service ratings of which 45 have been positive and 132 have been negative. This has resulted in an overall classification of Disappointing.
- Hertz has had 1,118 total customer service ratings of which 80 have been positive and 1,038 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
