Mercedes vs Jaguar

Customer Service Comparisons

Best Customer Service Rating

Jaguar has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Jaguar52.8715
Mercedes42.0174

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Jaguar has had 15 total customer service ratings of which 1 have been positive and 14 have been negative. This has resulted in an overall classification of Disappointing.
  • Mercedes has had 74 total customer service ratings of which 8 have been positive and 66 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: