Nationwide vs Safeco

Customer Service Comparisons

Best Customer Service Rating

Nationwide has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Nationwide55.5024
Safeco25.0025

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Nationwide has had 24 total customer service ratings of which 3 have been positive and 21 have been negative. This has resulted in an overall classification of Disappointing.
  • Safeco has had 25 total customer service ratings of which 1 have been positive and 24 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: