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Nintendo vs Sony

Customer Service Comparisons

Best Customer Service Rating


Nintendo has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings


Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Nintendo140.0154
Sony28.98982

Ratings Breakdown


The rankings listed in the table above were calculated from the following ratings:
  • Nintendo has had 54 total customer service ratings of which 35 have been positive and 19 have been negative. This has resulted in an overall classification of Satisfying.
  • Sony has had 982 total customer service ratings of which 43 have been positive and 939 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time


The following chart demonstrates the overall customer service rating for the selected companies over time:

  Awards  

We are proud to recognize the companies providing the best customer service each year within their industry.

  The Best...  
The Top 15 companies according to our ratings:
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  ...and The Worst  
The Bottom 15 companies according to our ratings:
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