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Nintendo vs Sony

Customer Service Comparisons

Best Customer Service Rating


Nintendo has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings


Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Nintendo146.3949
Sony29.23902

Ratings Breakdown


The rankings listed in the table above were calculated from the following ratings:
  • Nintendo has had 49 total customer service ratings of which 34 have been positive and 15 have been negative. This has resulted in an overall classification of Satisfying.
  • Sony has had 902 total customer service ratings of which 40 have been positive and 862 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time


The following chart demonstrates the overall customer service rating for the selected companies over time:

  Awards  

We are proud to recognize the companies providing the best customer service each year within their industry.

  The Best...  
The Top 15 companies according to our ratings:
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  ...and The Worst  
The Bottom 15 companies according to our ratings:
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