SanDisk vs Creative Labs

Customer Service Comparisons

Best Customer Service Rating

SanDisk has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
SanDisk54.3141
Creative Labs34.15117

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • SanDisk has had 41 total customer service ratings of which 8 have been positive and 33 have been negative. This has resulted in an overall classification of Disappointing.
  • Creative Labs has had 117 total customer service ratings of which 10 have been positive and 107 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: