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TiVo vs Dish Network

Customer Service Comparisons

Best Customer Service Rating


TiVo has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings


Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
TiVo39.3795
Dish Network35.751,497

Ratings Breakdown


The rankings listed in the table above were calculated from the following ratings:
  • TiVo has had 95 total customer service ratings of which 7 have been positive and 88 have been negative. This has resulted in an overall classification of Disappointing.
  • Dish Network has had 1,497 total customer service ratings of which 125 have been positive and 1,372 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time


The following chart demonstrates the overall customer service rating for the selected companies over time:

  Awards  

We are proud to recognize the companies providing the best customer service each year within their industry.

  The Best...  
The Top 15 companies according to our ratings:
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  ...and The Worst  
The Bottom 15 companies according to our ratings:
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