Twitter vs LinkedIn
Customer Service Comparisons
Best Customer Service Rating
LinkedIn has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| LinkedIn | 21.38 | 973 |  | | |  | |
| Twitter | 19.60 | 176 | | | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- LinkedIn has had 973 total customer service ratings of which 29 have been positive and 944 have been negative. This has resulted in an overall classification of Terrible.
- Twitter has had 176 total customer service ratings of which 0 have been positive and 176 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
