Xbox vs Motorola

Customer Service Comparisons

Best Customer Service Rating

Xbox has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Xbox46.50551
Motorola30.18502

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Xbox has had 551 total customer service ratings of which 81 have been positive and 470 have been negative. This has resulted in an overall classification of Disappointing.
  • Motorola has had 502 total customer service ratings of which 28 have been positive and 474 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: