Xerox vs Konica Minolta
Customer Service Comparisons
Best Customer Service Rating
Konica Minolta has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Konica Minolta | 38.62 | 48 |  |  |  |  | |
| Xerox | 30.11 | 209 | |  | |  | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Konica Minolta has had 48 total customer service ratings of which 5 have been positive and 43 have been negative. This has resulted in an overall classification of Disappointing.
- Xerox has had 209 total customer service ratings of which 9 have been positive and 200 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
