Yamaha vs Suzuki

Customer Service Comparisons

Best Customer Service Rating

Suzuki has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Suzuki40.0897
Yamaha34.35106

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Suzuki has had 97 total customer service ratings of which 9 have been positive and 88 have been negative. This has resulted in an overall classification of Disappointing.
  • Yamaha has had 106 total customer service ratings of which 8 have been positive and 98 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: