Posted by vernisa
I purchased a Christmas tree On the pro side of the store. She tried to call customer service with no Avail and sent me down there on the other side of the store. Customer service proceeded to tell me that I had to go get my own tree which was quite heavy Fur and old lady just to let you know when I got over there if I could have handled a $500 Christmas tree with weight in my home. I would have to grab that thing because no one pay attention to what I was doing. The fact that no one was willing to help appalled me. I am too good of a person to take something that I didn't pay for beyond the cost. Shame on your customer service. The secured at the store located at one eight three oh, northwest chipman road in lee summit, missouri.