Nissan Customer Service

User Reviews, Ratings and Comments

Nissan customer service is ranked #663 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 27.65 out of a possible 200 based upon 729 ratings. This score rates Nissan customer service and customer support as Terrible.

NEGATIVE Comments

698 Negative Comments out of 729 Total Comments is 95.75%.

POSITIVE Comments

31 Positive Comments out of 729 Total Comments is 4.25%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Nissan

    Customer Service Scoreboard

    • 27.65 Overall Rating
      (out of 200 possible)
    • 698 negative comments (95.75%)
    • 31 positive comments (4.25%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.5 Issue Resolution
    • 2.7 Reachability
    • 2.0 Cancellation
    • 2.9 Friendliness
    • 2.6 Product Knowledge

Add your review!

Posted by Elaine


I would not suggest Nissan to anyone. Nissan is known for putting these bad cvt transmisions in these cars. Mainly Versas, Sentras, and Altimas. They want you to pay money for a new transmission so that they can get more money. They make these cars cheap for you because they will have more problems. They sell you on the fact that they are great on gas. I have bought 2 Nissans. Rogue and Sentra and both cars needed new transmission. This is my last time getting Nissan. Im moving on to Honda. Nissan USA didnt care about the fact that I tried to gst the car fixed under warranty. They kept telling me a code didnt come up. If you ask me I think they are lying. We arent back there with the mechanics to know the truth. Because if the car is fixed under warranty then no one gets paid. They are all money hungry. There is currently a law suit taking place as we speak on Nissan for 2.77 million compensation for scamming their customers. If you dont believe me look it up and try to sign up for the settlement. Thats all they want. Hear me when I say this. Dont get Nissan!!! Dont do it!!!

Posted by 15:17 arrival


Sad state of affairs in the Vineland, NJ. Clear your calendar, they do not honor or respect your time. 0ver an hour and a half wait for a scheduled oil change... only acceptable if it was free.

Posted by Anonymous


Hello, I live in Hawaii. I am a 3x cancer survivor also disabled by PTSD and autism. I received (3) flyers by mail to be sure to use my prepaid maintenance plan. I called Tony Nissan, but my disability caused me to cancel. On the next call, they said that the plan was cancelled. Tony Nissan then asked for proof. Tony Nissan then said the flyer was a Nissan Corporate trick, not the dealership. I complained to Nissan. The issue has failed a resolution. A disabled person's life is difficult enough. The Nissan Corporation and their dealers should not act this way.

Posted by Tah


I was led to believe that I would qualify for assistance on my 2017 Nissan Altima. It's been a known issue that this car was installed with a bad transmission. I was told I could get help because my warranty expired and I'm just a little outside of it. Only to get denied because of my service history not being with Nissan. They advised me that theres no requirement to only get my car serviced by Nissan. I could've went anywhere. However, because it didn't get serviced at Nissan I don't meet the criteria and they won't help me. Doesn't even make sense. A car I bought at a Ford dealership and had serviced at other places. Car is extremely healthy outside of this bad transmission they know is terrible. This was the worse decision I've ever made purchasing from this company. Just predatory unethical and negligent.

Posted by Anonymous


I recently brought my xterra in for service, when I entered, the receptionist ask what the issue was, I informed her it was running very rough and felt it was a coil issue, once the vehicle was looked at I was informed it wasnt a coil issue but I needed new plugs along with lg amts of other things!! Totaling aprox $6000.00
I had 3 items done, oil change, coolant flush, and new plugs!! Over 800.00 dollars later!!! 2 hrs my car was dine, great, I paid and left, i didn't get but 5 miles down the road the same problems were still there!! Pissed I took my car to a 2nd shop, upon review of my car. They found it was a bad coil, the manifold they removed to replace plugs was not rebolted,bolts were very loose. And the intake manifold boot had fresh tear, they repaired for under $500.00.. thus dearship is a scam to people! Robbing them blind! Doing crapper poor wk. Dishonest!
I WILL BUY OR. BRING MY VEHUCLE HERE EVER AGAIN! I WILL INFORM ANYONE I CAN WHAT A HORRIBLE PLACE. THIS IS!! CINDY SMITH

Posted by Sherri J


Nissan customer service and Custer assurance is a joke. They have no intention of helping. They don't pay any attention to what the consumer is requesting or calling about.

Posted by Donald Harprashad


The Reed nissan customer service is junk. On the first day I was told 4 tyres for $ 510.00 ( kumho- not even a good tyre) then today I am told 810.00 for 4 tyres same tyres by a representative Ashton.I would never take my car their again. The service is real bad! Do not buy from Reed nissan. Their prices are not realistic for a third rated vehicle and a nothing tyre.Go to Toyota and Honda for a good price! The technicians are no good too.

Posted by prime1471


Hello I visited Manchester Nissan in Manchester Ct on 8/14/2023 to get my car diagnosed for a driver side window problem, in which the window was going up slowly and getting stuck with the window channel, also rising off the track, they assumed it was a regulator and motor problem, however I explained to them that the motor and regulator were replaced with a new one. They then did a diagnostic and told me that it was the window channel problem and they quoted me $701 with the part that needed to b ordered costing $400, On 8/15/2023 the part arrived and I was called to bring the car in, 2 hours into the repairs the service manager Ryan told me that the channel was installed but the window was coming off the track from a bent regulator caused by the mechanic that installed it because it was an after market part and the after market was different little did they know I had the original factory part in the trunk and it was an exact match! I asked them to replace the regulator with the original because if that was the problem then they gave me the wrong diagnostic. They left me waiting at the waiting room for well over 4 hours!!! Every time I would look out the window into the Bay Area, the mechanic was away from my car not working on it. Not only did Ryan not apologize but he tried to charge me more than what he quoted. That was the worse customer service I've ever had I came out of there angry frustrated and disgusted with Manchester Nissan I will never ever return to that place not even if it's the last auto shop left in Ct.

Posted by Sheribaby


HUGE MISTAKE purchasing my 2023 Rogue from them. After running my credit to many times and lowering my credit score, when I have excellent credit, their finance rate almost doubled from what I was told it would be by salesman Dorian, so he was dishonest. No one gave them permission to put 'Nissan of Queens' lettering on the back of my vehicle which cannot be removed unless I go to a professional. I wont, nor want to advertise for them. Perhaps, they should pay owners to advertise for them, since advertising is not free. Can I go to the dealership and put advertisement on their property? My brother noticed when I brought my car home that the trunk liftgate is not aligned properly, so now I need to make a trip to a service center, and not this dealership's service center, since I was informed by a few people not to go there.
To add insult to injury, my vehicle has a disturbing, loud ticking noise. It literally sounds like an old vehicle.
Then, A man comes out of the dealership with a razor blade, A RAZOR BLADE to remove the lettering and tells me he won't be responsible if they scratch my paint. THE AUDACITY!!!
Lastly, The Manager who was there this past Saturday (Paul) wouldn't give me 2 minutes to explain my situation or explain why I was unhappy, he kept rushing me, cutting me off and attempted to walk away. I agree with the many bad reviews about this dealership (check other sites for their bad reviews) This dealership is full of Liars and very unprofessional people.

Update: 7/312023, Their advertisement lettering cannot be removed without damaging the paint as per a very reputable body shop I have dealt with for years, yet Nissan states they will take it off with a razor and if they damage the paint, they will fix it. I should have a new vehicle touched up and repainted? ABSOLUTELY NOT! They had no right to put advertisement on MY PURCHASED VEHICLE. I also called two other Nissan dealership and they dont put unremovable advertisement on purchased vehicles, and they both stated I never should have been sold a defective vehicle.
Also, the liftgate cannot be adjusted, it's a manufacturer defect, and if Nissan thinks they are going to attempt to fix it, by taking my car apart, they are delusional. Won't happen!
I guess I will be heading to Court. Stay clear of this dealership!

Update 8/2/2023: called the dealership and asked for the name of upper management and/or the owners name, and was denied. The nasty woman on the phone wouldn't give me her name as well. It's unbelievable how they treat people. The owner of this dealership should be ashamed of himself for hiding behind the dishonest, unprofessional people he employs at his dealership.
To the owner... This is not over, by far. I've been an advocate my entire life and I guarantee you, I will win this unessary battle you and your employees have created.
You should also be ashamed of yourself, but I'll let KARMA handle that.
PLEASE READ THEIR REVIEWS ON YELP AND OTHER SITES BEFORE HEADING TO THIS DEALERSHIP AND SAVE YOURSELF FROM THE NIGHTMARE YOU WILL ENDURE!
1.9 RATING ON YELP.
We should start a class action lawsuit.

8/8/23: Spoke with their Executive Team member at their Corporate Office and she was useless as well.

Nissan is a despicable company! They scam people, they lie, and they will regret selling me a defective vehicle.

Anyone willing to start a class action lawsuit?
I will be starting an Online Petition and will update with the link.

PLEASE SEE THEIR REVIEWS ON YELP & see the BBB for the thousands of complaints.

Posted by Sheribaby


HUGE MISTAKE purchasing my 2023 Rogue from them. After running my credit to many times and lowering my credit score, when I have excellent credit, their finance rate almost doubled from what I was told it would be by salesman Dorian, so he was dishonest. No one gave them permission to put 'Nissan of Queens' lettering on the back of my vehicle which cannot be removed unless I go to a professional. I wont, nor want to advertise for them. Perhaps, they should pay owners to advertise for them, since advertising is not free. Can I go to the dealership and put advertisement on their property? My brother noticed when I brought my car home that the trunk liftgate is not aligned properly, so now I need to make a trip to a service center, and not this dealership's service center, since I was informed by a few people not to go there.
To add insult to injury, my vehicle has a disturbing, loud ticking noise. It literally sounds like an old vehicle.
Then, A man comes out of the dealership with a razor blade, A RAZOR BLADE to remove the lettering and tells me he won't be responsible if they scratch my paint. THE AUDACITY!!!
Lastly, The Manager who was there this past Saturday (Paul) wouldn't give me 2 minutes to explain my situation or explain why I was unhappy, he kept rushing me, cutting me off and attempted to walk away. I agree with the many bad reviews about this dealership (check other sites for their bad reviews) This dealership is full of Liars and very unprofessional people.

Update: 7/312023, Their advertisement lettering cannot be removed without damaging the paint as per a very reputable body shop I have dealt with for years, yet Nissan states they will take it off with a razor and if they damage the paint, they will fix it. I should have a new vehicle touched up and repainted? ABSOLUTELY NOT! They had no right to put advertisement on MY PURCHASED VEHICLE. I also called two other Nissan dealership and they dont put unremovable advertisement on purchased vehicles, and they both stated I never should have been sold a defective vehicle.
Also, the liftgate cannot be adjusted, it's a manufacturer defect, and if Nissan thinks they are going to attempt to fix it, by taking my car apart, they are delusional. Won't happen!
I guess I will be heading to Court. Stay clear of this dealership!

Update 8/2/2023: called the dealership and asked for the name of upper management and/or the owners name, and was denied. The nasty woman on the phone wouldn't give me her name as well. It's unbelievable how they treat people. The owner of this dealership should be ashamed of himself for hiding behind the dishonest, unprofessional people he employs at his dealership.
To the owner... This is not over, by far. I've been an advocate my entire life and I guarantee you, I will win this unessary battle you and your employees have created.
You should also be ashamed of yourself, but I'll let KARMA handle that.
PLEASE READ THEIR REVIEWS ON YELP AND OTHER SITES BEFORE HEADING TO THIS DEALERSHIP AND SAVE YOURSELF FROM THE NIGHTMARE YOU WILL ENDURE!
1.9 RATING ON YELP.
We should start a class action lawsuit.

8/8/23: Spoke with their Executive Team member at their Corporate Office and she was useless as well.

Nissan is a despicable company! They scam people, they lie, and they will regret selling me a defective vehicle.

Anyone willing to start a class action lawsuit?
I will be starting an Online Petition and will update with the link.

PLEASE SEE THEIR REVIEWS ON YELP & see the BBB for the thousands of complaints.

Posted by rxmitch


I went to Nissan of Naples in search of a late model Rogue for father-in-law. Tiger showed me vehicle that we loved .After negotiations his manager Oswaldo had me sign an offer sheet for 27000. It was more than budget but we were willing to go there. Owner son then told us the price was too low by 4 thousand. We left dealership a bit disappointed but ok. Tiger continued calling trying to get the sale. after some urging he got me to 29000 if we came that night. I told him i would come next day after discussing new deal with my in-laws. they said 29000 would be ok and were excited. Following morning I spoke to Tiger and he increased price to 30000 thousand. At that point I gave up on deal. It was a terrible experience for me and my elderly father-in-law. Two times they withdrew the deal they offered us. Terrible customer service. I will never go back there again

Posted by Anonymous


please don not buy a car from Nissan. The customer service is terrible , they have people that do not speak English very good , and get offended if you ask to speak with someone that speaks good English. paid for my car never was late , but when I got Covid had to get an extension , at the end of my car loan all was owed was 300.00 interest they harassed me daily , threaten me to repo my car if it wasn't paid the next day not the day the note was due. they was rude and very disrespectful, you should not have someone living in another country handling your calls.

Posted by Nissan


I bought my Nissan used 2014, have been pleased with it but they gave me two sets of keys, I am 81 years old now so I have always left my keys in my purse to start my car. I had to have the battery replaced so I let them check both keys. One of the keys wasn't to my car. I went to the Nissan place in Greensboro NC, they told me it had been too long and I would have to pay to get it programmed. I wasn't aware that one didn't work. I can't afford to pay that high price to get it programmed, unbeknownst it was bad.

Posted by NeverBuyNissan


Nissan has the worst customer service I have ever experienced. They do not care about return customers, and just about the initial buy. They say that they will fix things when they go wrong but in the end find reasons not to.

Posted by Anonymous


I think yall should file a complaint with this companies that use your 2017 & 2019 Nissan Rougue & Sports for wanting people to cover your vehicles for breaking down, getting these types of news, it make me feel like Not buying any Vehicles made by Nissan. I have kept a few of these papers, to Prove this.

Posted by Mario Bazart


Rogue 2017 47568 Mile One Owner A/c Has A Leak In Evaporator,what A Problem.so I Do Not Recommend That Car.now Nissan Give Me The Back,even When I Am Still Paing The Car. Do Not Buy Nissan Please.

Posted by Kcmadness


Elevated Nissan did all new brakes and tires. A few days later my floorboard on driver side Front and back completely soaked. They also had replaced the driver side mirror. After an oil change my air bags light came in a few days later. Never ever had airbag light come in in all other vehicles. So now here I am not trusting Nissan dealerships due to state line mission had sucked out all my power steering fluid and do not check what the diagnosis of the car. Such as They said I need a new filter but if they would of looked under the filter the whole airway was full off bird seed. Squirrel getting up in there. I call corporate to make complaint. She would not take cause she said the address I had when I bought the car did not match what I was telling her. WHAT? Oh my gosh. Never again will O buy a Nissan and am afraid to take it to a dealership service center.

Posted by Kim


I bought a brand new Nissan Kixx after one month the car was driving terrible so I took it to the dealer 57 palmetto they said they have to keep it for a few days now it's been two long months because they say the part that I need is on back order my brand new car I purchased no miles and then now I call Nissan affairs and now they say they can't help me and or give me another one I'm in a bad situation stressed out and very angry and upset this is not fair what Nissan is putting me through I'm in a loaner car I'm still paying car note I have not seen my car in two full months Nissan supposed to be a big company but they sucks because they doesn't care or treat they value customers like they should this is ridiculous a new failed me and one month of driving it I would never purchase anything from them ever again I'm stuck in this bad situation I will keep everyone posted about this situation so I can save the next victim from this abuse I'm going through with Nissan I'm sick n tired of this bull

Posted by A new quality low


I was unable to open the fuel filter door. The car was brand new. Stuck on a Sunday with a brand new vehicle unable to add fuel. This was a new low for vehicle assembly quality.

Posted by Anonymous


Something simple...you can only access Nissan public WiFi by liking them on Facebook. What a joke.

Posted by Frustrated


Nissan freehold ni - incompetent bad attitude lousy customer service and can't even fix the car !

Posted by Anonymous


I own a 2017 nissan altima. The car was not driving right on highway and even nearly stopped altogether, had to put in sport to get it to drive rest of way home at 30 mph, had to get off highway. NO ENGINE LIGHT CAME ON????.
Drive it to Nissa next day, they tell me it's most likely my transmission and this yr car has no program installed to trigger engine light for transmission. They tell me I can have the program installed for $150.00. They also tell me if engine light does trip and it is my transmission, they corporate will reimburse me the program fee. Well the light did come on and my transmission was still under warranty but I never did get reimbursed for program. Now, my car had 50,000 miles on it when transmission suddenly stopped working. It took Nissan 3 weeks to fix the car and they did not honor a Renta which in turn cost me $1,600 over next 3 weeks.
Right after I get my car back, 4 days later engine light again. This time it's a mass air flow sensor, then again 2 wks later and it's an oxygen sensor. Today bit the bullet though with yet another engine light and now at 55,000 miles this car needs a catalytic converter. This car is the worst piece of crap I have ever owed. I'm disgusted with the Nissan name and I tell everyone I know to never buy from this company. Nissan knows their CVT transmissions are junk and they continue to use them. Same with converters, I've read all over the internet most common problems. I will never buy another Nissan.

Posted by Binki shrestha


I give 1 out of 10.
I was so miserable. I drop off my car on friday and nissan call me to pickup at 2 on Saturday. Waited until 4:30 and car was not fixed.Then they informed me that while service they break a part in my card and will not fixed on Saturday.
If there was additional part broken why they call me to pickup and send UBER at 2 on Saturday.
No value for customer time.
Second time on Monday also the same thing waiting for 2 hours to pickup the car.
Very worse experience. Very bad customer service, manager at service also very rude racist and disrespectful.
The white marsh nissan service center is worse place to get service for the car.
If you need additional details call me 443-655-2032.

Posted by Hambon


Nissan has the worst customer support no attitude everything your problem that I have ever seen about the cars manufactured under warranty I have seen ... Thankfully ram trucks was glad to get me as a customer

Posted by Boyce


I have a 2017 Nissan rogue I purchased from Nissan Kitchener lost the transmission at 135,000 km Nissan canada nor Nissan Kitchener but help or work with me they offered me an $8000 bill to install a new transmission
Never purchasing Nissan again nor ever going back to Nissan Kitchener

Add your review!

Posted by Clarence


Compliments 2 Orr Nissan/Bossier City vehicle maintenance's Cleveland for exemplary, courteous & professional knowledge of my vehicle. The whole dealership experience was above/beyond others I've dealt with?

Posted by Anonymous


Chris Troutman at Loving Nissan in Lufkin Texas was very helpful and we were pleased with his handling of our new vechile !

Posted by Anonymous


Just needed help with my navigation system today. Lucas help me. What a fine young man and a tremendous asset for the Nisssn Service department in Lexington SC.

Posted by Anonymous


We just bought a vehicle from Maus Nissan In Brooksville FL. The car is great and the best part of the car buying experience was your sales person Tim. He was great. He took exceptional care of us and showed us how our new car works. Tim , Thanks again for helping us navigate our car purchase today.

Posted by Tammy Brooks


This is for maverick at Southernpines Kia/nissan. He was my salesperson. Sold me a Nissan kicks 2021

Posted by Anonymous


I would like direct to the design section of Nissan truck section for the next Frontier truck the crew cab passenger seating a bout 3" inches longer leg room and be able to tow 8000-poungs and get 25-28 miles per gallon. I have own two frontiers

Posted by Jessi82v


Dennis was a great salesman! Everybody was friendly! I'm excited to get my used car!very clean place! I love the new vending machine was cool!

Posted by Anonymous


I'm very satisfied with the salesman Tyler Forzani who was my Salesman at Nissan at Rt. 33, Hamilton,NJ. My car purchase was in Nov. 2015. Tyler was GREAT! He got me into the car I wanted, was very helpful and kind! I've purchased cars previously from this dealership and have always been satisfied with my purchase! Loving my new car, and will continue to refer prospective buyers to Tyler! Great Job Tyler & to the Manager!

Posted by Anonymous


I want to make sure to recognize the team over at Nissan 94 in South Holland IL. Specifically Tremaine Young and Tony in service!! They were exceptional in there customer service and helping me solve an issue with another Nissan dealer that was not cooperative with my needs. They took the time to truly listen to my concerns and take a look at my car. They were able to fix with no charge and hardly any time at all. Whereas the other dealership wanted to charge me $368 to fix and when I said no they still charged me $75 to pick up my car. Very poor customer service at Napleton. Thank goodness for the team at 94 Nissan to save the day! A little customer service and a listening ear go a long way. Thanks guys!! :)

Posted by sergio


I recently purchased a 2015 sl armada. Come to find out when my son was trying to turn the ac that feeds that rear panels wouldnt turn on and after looking at the manual i figured 5hey installed the wrong control panel on the overhead. I had a switch for a sunroof instead of knobs to operate ac. My armada is in the dealer waiting on parts which is frustating. I should be driving my new suv instead im in a rental. I have been a nissan customer for a veruly long time. Bought two frontiers currently own a 1996 nissan pickup a 2013 altima. Traded my 2011 armada for the 2015.i believe nissan should pay more attention to mistakes like this one. Im really pissed off and disappointed.

Posted by Anonymous


I would just like to say that Stephen Lukovich, with Courtesy Nissan in Richardson, Texas, is awesome! He always takes the time to explain things and does a fantastic job!



Lynda Stevens

Posted by Marcel


I experienced both Canadian and US customer service and have the car repaired in Bowling Green Ohio at Thayer Nissan. Despite all the bad customer reviews I was very concerned about Richard from Canada was ok, his follow up was not excellent however Kelli from US proved OUTSTANDING customer service skills, just perfect. I'm really impressed. I think Nissan can make a difference in the relationship with the customers going on this path.

Posted by Anonymous


Nissan Malmesbury was so supportive when my car broke down on my way to the airport with my UK guests.
I was offered a courtesy car.
The English was so surprised by the excellent service as my car wasn't even a Nissan.
Thank you Simon Kotze and Johan!

Posted by Anonymous


The service dept at Ganley Nissan, Mayfield Hts., Ohio, needs special accolades-- it is a true service dept. The Service Advisor I have recently worked with, David LaLonde, who advised me of what I needed for my 2010 Cube, discovered a nail in the tire and repaired it, and when that tire went flat, found the cut in it, tested it for 3 day to see if it would hold air, and then returned it to my car. He had also arranged for the damaged tire to be picked up because I have a sick husband and can't always get away from home. All of this done in an efficient, friendly, kind manner that certainly helped this very grateful customer. He is a treasure!

Posted by whitehairedward


Terry sale person at nissan at west hillbrough. He did everthing to get us aprove for us , and he did a great job for all of the cars he help us to get aprove for. He a nice and kind sale person for nissan. My name is edward ray whitehair, everything i say here is ture

Posted by Anonymous


I would to thank Danny in Blytheville , AR Nissan Service Department for his concern and the steps he goes beyond to give customer satisfaction. On Saturday, June 14 2014 my 2009 Nissan Altima stopped on me and had to be tow there Monday. I arrived there 7:25 am with car on tow truck before opening at 7:30am. Danny came out with the biggest smile and welcome us there with encouragement that we will gladly take care of you . This is what customers need on their arrival and this is what bring us back on our departure. I have watched this fine man in the past and I can't speak on all.others. However, the first word comes out of anyone mouth when you have contact about going there for service is" isn't that a nice friendly guy who work in that department. " Thank you Danny, and you have changed my heart about Carlock Nissan in Blytheville ,and I look forward coming back and buying my next Nissan car there. Danny ' s love & concern brings us BACK!! Please let him know ..

Posted by Mark


I went to service my versa today @ Nissan in Pompano Beach on 201345 S.Federal Highway. Christina Chambers greeted me. She was extremely pleasant & informative. My drivers side door handle had ripped off in my hands several weeks ago & I asked her if the door handle was covered thru warranty. At first she said no since its a 2001 versa. But she kindly looked my info & discovered it was covered with a $50 deductible. I was delighted about the news. She also had the technicians reprogram my tire sensors for a great price & arranged for new A.C. dials to be put in place due to corrosion. I told her I would return on Wednesday to get the door handle installed. Christina is a breath of fresh air at the Pompano location. I will be calling to have her take care of my auto needs from now on. Thank you Christina & thank you Nissan.

Posted by vjcasey


Anthony Simmons was my sales person. He was professional and personable. I had a great experience and would recommend this company to anyone who is shopping for a vehicle. Also Stephen Scott is very good at his job should be rewarded greatly.

Posted by Anonymous


I took my car to McCarthy Nissian Blue Springs for service and had a wonderful experience. Jim bent over backwards to accomodate me and my car was in and out very quickly. I called at the last minute and was able to take the car in within the hour. I am very pleased with the service department and will continue to take my car there.

Posted by Anonymous


I would like to mention that the service I received at the Gurnee Nissan dealership, by Terry the Mgr. & Andrew Freeman in sales, was outstanding. I was treated like family with all requests addressed. Will buy my next car from them.
Julie Steiner

Posted by mamerc


Just got off the phone, hold time less that a minute. Questioned the report on published concerns on the Pathfinders transmission problems before committing to buying. I have read Nissan was working on a fix to be released May/June 2013 He informed me Nissan has extended the warranty on transmissions and I would have to discuss this with a local dealer. Nice Customer Service....

Posted by baseeluos


Welcome Nissan
I want to explain some problems for Nissan in Syria
My name is: (Basel) and I work for Nissan in Syria in the maintenance department with the rank of (technical)
Maintenance department is the only one which I have not been shut owner of the company so far because of the events in Syria
The general situation is difficult for the living and life very difficult in Syria
We are still working on car maintenance
But we are faced with many problems by the company's owner, himself a general manager of the company name (Omar Shallah)
Including:
* I am not a documentary in the insurance two years ago
* Do not be distributed monthly salaries until further notice.
* Big discount of the monthly salary
* There is no administrative or management services for general corporate so interested in our problems >>>> director resigned because of security discount Monthly Salary
hr also resigned ......... administrative staff of the company did not come none of them for the company for months
* The provision of resignation of the company is is embarrassing for us >>>>> that the owner of the company does not give one the compensation payable to workers!!!!!
Therefore, I on behalf of my friends at work hope you solve this problem or to communicate with the owner of the company on the solution.

Posted by Anonymous


I had simultaneous (out of warranty) CD player issues with my two Nissan Pathfinders. Bose was pretty quick to pay for 1/2 of each. Nissan wouldn't budge. I sent a letter to the CEO in Tokyo naming names and before I could say Toyota I had check for the rest (and then some), service coupons and Good As Cash coupons for a new purchase (which I didn't use).

Posted by Heriberto Leyva


I would like to let you know that the attention and the customer service that Mr. Tony Goodman has towards my expectations are more than excellent. Mr. Goodman is always attentive in helping me with any kind or need i have with my 2011 Nissan Altima. He always has an answer to any question i may have.
Sincerley,
Mr. Heriberto Leyva

I Would like to also add the attention that Mr. Angel and Mrs. Clarissa have they are excellent in meeting the customers need. They are always willing to help and they take there time . I appreciate all there help.

Posted by Azizi


I'm user for Nissan Sylphy 2.0 year made 2010. During my service for 5000km (Nissan Service Centre Sg Rasau Shah Alam), I have made a complaint to the mechanic about the left side lights. Whenever raining or after washing my car, I can see there is a water vapour around the lights. After that no further action taken.

When I'm doing my 2nd service, the same complaint/problem address to the mechanic, but todate no further action and never received any calls on my car problem. This problem occured will gradually make the lights become rusty.

Please check on my last complaint to this service centre and look into this matter as I am now feel not confident / satisfied of being a Nissan consumer.


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Titans bracing for lots of Eagles fans at Nissan Stadium
No one knows them better. Kevin Byard, after all, grew up around Eagles fans. “Rowdy fans. Passionate fans,” the Titans safety said ahead of his team's game against the Eagles (2-1) on Sunday (noon, FOX) at Nissan Stadium. “Fans who really don't accept ...
Nissan LEAF Sales Up 234% In Japan
The second-generation Nissan LEAF noted 2,065 sales in August, which made it the #31 best-selling model overall for the month. The annual growth of sales is high at 234%. Through the first eight months of the year, Nissan sold in Japan 18,691 LEAFs ...
Nashville's Nissan Stadium to host 2019 Gold Cup semifinal
Nissan Stadium has been selected as one of the semifinal venues for the 2019 Gold Cup, according to the Confederation of North, Central American and Caribbean Association Football. The game will be played on Wednesday, July 3. The CONCACAF Gold ...