Posted by Anonymous
Absolutely hopeless, why can't I speak to a real person to open an account with you. I am taking my business elsewhere - time wasters!
RBS Customer Service
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30
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22
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Posted by Anonymous
reference number 13657657
The following example;
Person A has lend her dress to person B and now wants it back. Person A calls person B and asks for it. Person B says; "i'm not sure where i kept it,let me call you back". But she never does. Regardless the devastating problems person A is going through she finds some time to call person B,again. The answer she gets is ; "why did you not call me earlier?"
This is the exactly the same situation i find myself in with the two employees Lindsey Reynolds and Pauline Ozdemir.
I questioned for my money and my question was answered with an another(ridiculous)question in return.
It is not in their interest why i did not call back in the time of THEIR liking,my request was ALREADY MADE!!!
I do apologise for the simplicity of this complaint but i feel like as if this is the only way to get through their thick skulls.
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