Posted by BOA Member
I believe I went to the bank May, 09, 2012 to open a new account. I was assisted by a woman named Maninder Sidhu (she is a personal banker). She explained everything so clearly and took the time to help me with all my questions. She told me everything I need to know and she also gave me some warning tips for my safety. She's a very happy person that loves to smile and that meant a lot to me, because I can't stand it when a worker doesn't show emotion or care about their customer. It was so easy to talk to her, ask questions and get information and I enjoyed her time so much that "I" asked for her card first before she gave it to me. She even drew a heart around her name on the card which was really cute. Maninder enjoyed my mother and I's company as well and she called us her angel because before us she had customers that said they hate BOA but we told her how much we love BOA and this is the only bank we've ever gone to. I've never experienced such customer service before from anyone. She was extremely nice and I felt really comfortable and welcomed. My mother and I both thought she was an excellent worker and an amazing person. The reason why I'm writing this is because we need more workers like Maninder. In the end, She walked me over to the ATM and stood next to me the whole time and was watching me use the machine, in case I made a mistake. After that, Maninder gave us hugs and my mother and I were happy to have met/know her. I will recommend her to anyone.
Valant