2013 Airlines Customer Service Awards
The best customer service for Airlines in 2013 was:
Southwest AirlinesThe customer service provided by Southwest Airlines in 2013 rated as Acceptable.There were 22 companies out of 562 in 2013 with a higher rating.
Southwest AirlinesThe customer service provided by Southwest Airlines in 2013 rated as Acceptable.There were 22 companies out of 562 in 2013 with a higher rating.
Southwest Airlines
Airlines
Airlines
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
Southwest Airlines | 82.69 | 34 | |||||
Qantas | 80.04 | 9 | |||||
Delta Airlines | 77.71 | 102 | |||||
Virgin Atlantic | 70.22 | 9 | |||||
JetBlue Airlines | 69.20 | 25 | |||||
EasyJet | 63.80 | 50 | |||||
Westjet | 58.91 | 110 | |||||
Air France | 55.40 | 15 | |||||
Frontier Airlines | 51.50 | 8 | |||||
United Airlines | 48.10 | 226 | |||||
US Airways | 47.68 | 43 | |||||
Lufthansa | 39.15 | 16 | |||||
Airtran | 35.60 | 10 | |||||
KLM | 33.74 | 14 | |||||
British Airways | 31.13 | 32 | |||||
American Airlines | 30.26 | 140 | |||||
Air Canada | 29.76 | 74 | |||||
Hawaiian Airlines | 27.00 | 10 | |||||
Singapore Airlines | 27.00 | 5 | |||||
Malaysia Airlines | 24.31 | 57 | |||||
Ryanair | 22.48 | 17 | |||||
Alaska Airlines and Horizon Air | 21.00 | 6 | |||||
Asiana Airlines | 20.40 | 8 | |||||
Spirit Airlines | 18.60 | 499 | |||||
Cathay Pacific | 17.60 | 6 | |||||
Etihad Airways | 14.20 | 12 |
Other Companies
The following companies did not receive enough comments for an official rating during 2013:- Aer Lingus
- Air New Zealand
- Continental Airlines
- Finnair
- Iberia
- Japan Airlines
- Midwest Airlines
- Northwest Airlines
- SkyWest Airlines