2014 Banks Customer Service Awards
The best customer service for Banks in 2014 was:
SunTrustThe customer service provided by SunTrust in 2014 rated as Disappointing.There were 93 companies out of 581 in 2014 with a higher rating.The fact that SunTrust was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Banks.
SunTrustThe customer service provided by SunTrust in 2014 rated as Disappointing.There were 93 companies out of 581 in 2014 with a higher rating.The fact that SunTrust was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Banks.
SunTrust
Banks
Banks
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
SunTrust | 48.38 | 11 | |||||
JP Morgan Chase | 43.49 | 7 | |||||
Chase | 41.29 | 7 | |||||
USAA | 41.09 | 38 | |||||
Citizens Bank | 35.20 | 10 | |||||
Bank of America | 33.12 | 49 | |||||
Citibank | 28.52 | 49 | |||||
PNC Bank | 26.91 | 35 | |||||
Vanguard | 25.20 | 25 | |||||
Ally Bank | 23.36 | 21 | |||||
Barclays | 23.20 | 5 | |||||
BBVA Compass | 21.20 | 6 | |||||
Fifth Third Bank | 21.20 | 48 | |||||
ING Direct | 20.20 | 8 | |||||
TCF Bank | 20.00 | 5 | |||||
HSBC | 19.60 | 36 | |||||
TD Bank | 19.20 | 13 | |||||
Sovereign Bank | 18.60 | 5 | |||||
US Bank | 18.20 | 14 | |||||
Huntington National Bank | 17.20 | 9 | |||||
Navy Federal Credit Union | 16.80 | 11 | |||||
Regions Bank | 16.20 | 16 | |||||
Wells Fargo | 16.20 | 51 | |||||
BB&T | 15.20 | 7 | |||||
GE Money Bank | 13.80 | 7 | |||||
ACS | 13.33 | 12 | |||||
Union Bank | 13.00 | 5 |
Other Companies
The following companies did not receive enough comments for an official rating during 2014:- AmeriCredit
- Bank of Montreal
- Bank of the West
- Comerica
- Eastern Bank
- EverBank
- GMAC
- ICICI Bank
- KeyBank
- Mutual of Omaha
- National City Mortgage
- RBS
- Simple Bank
- Wachovia
- Washington Mutual