2014 Pet Stores Customer Service Awards

The best customer service for Pet Stores in 2014 was:
Petsmart

The customer service provided by Petsmart in 2014 rated as Disappointing.

There were 144 companies out of 581 in 2014 with a higher rating.

The fact that Petsmart was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Pet Stores.
Petsmart
Pet Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Petsmart38.9145
PETCO32.9752