2015 Shopping Web Sites Customer Service Awards

The best customer service for Shopping Web Sites in 2015 was:
GameFly

The customer service provided by GameFly in 2015 rated as Disappointing.

There were 33 companies out of 693 in 2015 with a higher rating.

The fact that GameFly was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shopping Web Sites.
GameFly
Shopping Web Sites

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
GameFly68.2711
Amazon.com51.95129
Overstock.com51.0928
ProFlowers37.408
Wayfair35.5414
CheapTickets31.0926
NewEgg.com30.4012
eBay25.70157
Teleflora23.2526
TigerDirect.com21.4010
Fingerhut19.8019
Bradford Exchange16.8026
Half.com11.6018

Other Companies

The following companies did not receive enough comments for an official rating during 2015: