2016 Banks Customer Service Awards
The best customer service for Banks in 2016 was:
JP Morgan ChaseThe customer service provided by JP Morgan Chase in 2016 rated as Disappointing.There were 26 companies out of 652 in 2016 with a higher rating.The fact that JP Morgan Chase was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Banks.
JP Morgan ChaseThe customer service provided by JP Morgan Chase in 2016 rated as Disappointing.There were 26 companies out of 652 in 2016 with a higher rating.The fact that JP Morgan Chase was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Banks.
JP Morgan Chase
Banks
Banks
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
JP Morgan Chase | 74.25 | 10 | |||||
USAA | 57.47 | 18 | |||||
TD Bank | 46.75 | 16 | |||||
Chase | 42.05 | 17 | |||||
Regions Bank | 39.80 | 6 | |||||
PNC Bank | 32.40 | 25 | |||||
Bank of Montreal | 30.78 | 33 | |||||
Wells Fargo | 29.63 | 17 | |||||
Citizens Bank | 26.60 | 9 | |||||
HSBC | 24.81 | 27 | |||||
Navy Federal Credit Union | 23.75 | 8 | |||||
Bank of America | 23.67 | 60 | |||||
BB&T | 23.47 | 30 | |||||
Citibank | 22.75 | 41 | |||||
Union Bank | 21.00 | 9 | |||||
Vanguard | 20.80 | 14 | |||||
SunTrust | 19.80 | 8 | |||||
Ally Bank | 18.80 | 11 | |||||
Huntington National Bank | 16.20 | 8 | |||||
US Bank | 12.00 | 7 | |||||
Fifth Third Bank | 10.00 | 7 |
Other Companies
The following companies did not receive enough comments for an official rating during 2016:- ACS
- AmeriCredit
- Bank of the West
- Barclays
- BBVA Compass
- Comerica
- Eastern Bank
- EverBank
- Fannie Mae
- Freddie Mac
- GE Money Bank
- GMAC
- ICICI Bank
- ING Direct
- KeyBank
- MidFirst Bank
- Mutual of Omaha
- National City Mortgage
- RBS
- Simple Bank
- Sovereign Bank
- TCF Bank
- Wachovia
- Washington Mutual