2016 Credit Bureaus and Reporting Customer Service Awards

The best customer service for Credit Bureaus and Reporting in 2016 was:
Experian

The customer service provided by Experian in 2016 rated as Disappointing.

There were 75 companies out of 652 in 2016 with a higher rating.

The fact that Experian was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Credit Bureaus and Reporting.
Experian
Credit Bureaus and Reporting

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Experian53.2914
Equifax28.6017
TransUnion21.009

Other Companies

The following companies did not receive enough comments for an official rating during 2016: