2016 GPS Customer Service Awards
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The best customer service for GPS in 2016 was:
Garmin
The customer service provided by Garmin in 2016 rated as
Disappointing .
There were
252 companies out of
652 in 2016 with a higher rating.
The fact that Garmin was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within GPS.
Company Rating Reviews Issue Resolution Reachability Cancellation Friendliness Product Knowledge Garmin 31.75 18 OnStar 25.40 27 Magellan 19.00 11 TomTom 16.40 15
Other Companies The following companies did not receive enough comments for an official rating during 2016:
