2016 Internet Service Providers Customer Service Awards

The best customer service for Internet Service Providers in 2016 was:
Cablevision

The customer service provided by Cablevision in 2016 rated as Acceptable.

There were 5 companies out of 652 in 2016 with a higher rating.

Cablevision
Internet Service Providers

Company	Rating	Reviews	Issue Resolution	Reachability	Cancellation	Friendliness	Product Knowledge
Cablevision	125.20	5
RCN	72.62	7
Suddenlink	63.23	76
Cox	63.06	35
Airtel	54.67	6
Videotron	53.79	7
Shaw	49.00	80
Optimum	45.79	7
Xfinity	42.27	76
Charter	38.47	45
Bell Canada	37.00	40
Comcast	35.09	154
America Online	35.00	6
Rogers	34.56	62
Telus	33.38	34
Cogeco	33.01	19
Frontier Communications	26.63	71
Brighthouse	26.50	6
Time Warner Cable	26.21	96
Windstream	25.60	49
CenturyLink	24.75	114
Atlantic Broadband	23.49	13
Juno	22.20	6
NetZero	21.20	9
Bellsouth	19.60	21
AT&T Uverse	19.53	47
HughesNet	15.80	19
Mediacom	15.00	35
MSN	14.60	5
Cincinnati Bell	14.16	71

Other Companies

The following companies did not receive enough comments for an official rating during 2016: