2016 Payroll and Employee Services Customer Service Awards

The best customer service for Payroll and Employee Services in 2016 was:
Paychex

The customer service provided by Paychex in 2016 rated as Disappointing.

There were 29 companies out of 652 in 2016 with a higher rating.

The fact that Paychex was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Payroll and Employee Services.
Paychex
Payroll and Employee Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Paychex72.5012
ADP24.8849
DFAS15.2515