2016 Pet Stores Customer Service Awards

The best customer service for Pet Stores in 2016 was:
PETCO

The customer service provided by PETCO in 2016 rated as Disappointing.

There were 149 companies out of 652 in 2016 with a higher rating.

The fact that PETCO was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Pet Stores.
PETCO
Pet Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
PETCO39.6999
Petsmart34.8759