2016 Shopping Web Sites Customer Service Awards
The best customer service for Shopping Web Sites in 2016 was:
WayfairThe customer service provided by Wayfair in 2016 rated as Disappointing.There were 33 companies out of 652 in 2016 with a higher rating.The fact that Wayfair was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shopping Web Sites.
WayfairThe customer service provided by Wayfair in 2016 rated as Disappointing.There were 33 companies out of 652 in 2016 with a higher rating.The fact that Wayfair was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shopping Web Sites.
Wayfair
Shopping Web Sites
Shopping Web Sites
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Wayfair | 70.20 | 35 |  |  |  |  |  |
| Overstock.com | 60.87 | 6 |  | |  | | |
| Amazon.com | 51.04 | 73 |  | | | | |
| Bradford Exchange | 37.87 | 12 |  | |  | | |
| ProFlowers | 30.48 | 34 | | | | | |
| Fingerhut | 29.40 | 10 | | | | | |
| eBay | 24.26 | 57 |  | | | | |
| Teleflora | 20.00 | 16 | | | | | |
| CheapTickets | 17.60 | 15 | | | | | |
| NewEgg.com | 15.00 | 5 |  | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2016:- Adorama
- Buy.com
- Carphone Warehouse
- CDW
- Crutchfield
- Etsy
- Future Shop
- GameFly
- Half.com
- ShopNBC
- Swanson Health Products
- TigerDirect.com
- Zappos