2017 Payroll and Employee Services Customer Service Awards

The best customer service for Payroll and Employee Services in 2017 was:
Paychex

The customer service provided by Paychex in 2017 rated as Disappointing.

There were 19 companies out of 382 in 2017 with a higher rating.

The fact that Paychex was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Payroll and Employee Services.
Paychex
Payroll and Employee Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Paychex77.205
ADP27.006
DFAS17.758