2017 Pet Stores Customer Service Awards

The best customer service for Pet Stores in 2017 was:
PETCO

The customer service provided by PETCO in 2017 rated as Disappointing.

There were 93 companies out of 382 in 2017 with a higher rating.

The fact that PETCO was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Pet Stores.
PETCO
Pet Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
PETCO42.2218
Petsmart38.7618