2018 Book Stores Customer Service Awards

The best customer service for Book Stores in 2018 was:
Barnes and Noble

The customer service provided by Barnes and Noble in 2018 rated as Disappointing.

There were 44 companies out of 212 in 2018 with a higher rating.

The fact that Barnes and Noble was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Book Stores.
Barnes and Noble
Book Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Barnes and Noble38.8918

Other Companies

The following companies did not receive enough comments for an official rating during 2018: