2018 Internet Service Providers Customer Service Awards

The best customer service for Internet Service Providers in 2018 was:
Shaw

The customer service provided by Shaw in 2018 rated as Disappointing.

There were 68 companies out of 212 in 2018 with a higher rating.

The fact that Shaw was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Internet Service Providers.
Shaw
Internet Service Providers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Shaw31.256
Suddenlink26.4817
Cogeco25.7529
HughesNet25.006

Other Companies

The following companies did not receive enough comments for an official rating during 2018: