2018 Newspapers Customer Service Awards

The best customer service for Newspapers in 2018 was:
New York Times

The customer service provided by New York Times in 2018 rated as Disappointing.

There were 47 companies out of 212 in 2018 with a higher rating.

The fact that New York Times was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Newspapers.
New York Times
Newspapers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
New York Times37.507
Washington Post27.4010
Boston Herald26.005
USA Today16.406
Los Angeles Times14.8024

Other Companies

The following companies did not receive enough comments for an official rating during 2018: