2018 Pet Stores Customer Service Awards
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The best customer service for Pet Stores in 2018 was:
Petsmart
The customer service provided by Petsmart in 2018 rated as
Terrible .
There were
115 companies out of
212 in 2018 with a higher rating.
The fact that Petsmart was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Pet Stores.
Company Rating Reviews Issue Resolution Reachability Cancellation Friendliness Product Knowledge Petsmart 21.25 11
Other Companies The following companies did not receive enough comments for an official rating during 2018:
