2018 Resorts, Hotels and Motels Customer Service Awards

The best customer service for Resorts, Hotels and Motels in 2018 was:
Holiday Inn

The customer service provided by Holiday Inn in 2018 rated as Disappointing.

There were 22 companies out of 212 in 2018 with a higher rating.

The fact that Holiday Inn was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Resorts, Hotels and Motels.
Holiday Inn
Resorts, Hotels and Motels

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Holiday Inn54.476
RCI33.1312
Days Inn20.006
Comfort Inn18.4024
Ramada13.006

Other Companies

The following companies did not receive enough comments for an official rating during 2018: