2018 Shipping Companies Customer Service Awards

The best customer service for Shipping Companies in 2018 was:
UPS

The customer service provided by UPS in 2018 rated as Disappointing.

There were 13 companies out of 212 in 2018 with a higher rating.

The fact that UPS was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shipping Companies.
UPS
Shipping Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
UPS62.0711
TNT23.009

Other Companies

The following companies did not receive enough comments for an official rating during 2018: