2018 Shopping Web Sites Customer Service Awards

The best customer service for Shopping Web Sites in 2018 was:
ProFlowers

The customer service provided by ProFlowers in 2018 rated as Disappointing.

There were 23 companies out of 212 in 2018 with a higher rating.

The fact that ProFlowers was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shopping Web Sites.