2018 Sporting Goods Customer Service Awards

The best customer service for Sporting Goods in 2018 was:
Sears

The customer service provided by Sears in 2018 rated as Disappointing.

There were 9 companies out of 212 in 2018 with a higher rating.

The fact that Sears was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Sporting Goods.
Sears
Sporting Goods

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Sears73.5544
Coleman26.255
Academy Sports and Outdoors24.605

Other Companies

The following companies did not receive enough comments for an official rating during 2018: