2019 Internet Service Providers Customer Service Awards

The best customer service for Internet Service Providers in 2019 was:
Videotron

The customer service provided by Videotron in 2019 rated as Disappointing.

There were 38 companies out of 215 in 2019 with a higher rating.

The fact that Videotron was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Internet Service Providers.
Videotron
Internet Service Providers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Videotron50.505
HughesNet50.005
AT&T Uverse38.757
Shaw27.2510
Cogeco18.755
Suddenlink13.2012

Other Companies

The following companies did not receive enough comments for an official rating during 2019: