2019 Pet Stores Customer Service Awards

The best customer service for Pet Stores in 2019 was:
Petsmart

The customer service provided by Petsmart in 2019 rated as Terrible.

There were 116 companies out of 215 in 2019 with a higher rating.

The fact that Petsmart was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Pet Stores.
Petsmart
Pet Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Petsmart24.0011
PETCO18.339