2019 Shopping Web Sites Customer Service Awards

The best customer service for Shopping Web Sites in 2019 was:
Overstock.com

The customer service provided by Overstock.com in 2019 rated as Disappointing.

There were 59 companies out of 215 in 2019 with a higher rating.

The fact that Overstock.com was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shopping Web Sites.
Overstock.com
Shopping Web Sites

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Overstock.com43.276
Etsy26.0014

Other Companies

The following companies did not receive enough comments for an official rating during 2019: